Terms of service

Terms of Service

Welcome to Steadly. By placing an order on this store you agree to the following terms.

1. Products

Steadly products are supportive aids designed to assist balance and stability. They are not medical devices and are not a substitute for professional medical advice. Always follow the installation instructions and test suction security before each use. Suction-based products require a smooth, non-porous surface.

2. Orders & Payment

All orders are subject to acceptance and availability. Prices include VAT where applicable. Payment is processed securely at checkout; we never store your card details.

3. Delivery

See our Shipping Policy. Risk in the products passes to you on delivery.

4. Returns & Refunds

See our Refund Policy. Your statutory rights under UK consumer law are not affected.

5. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, or any liability that cannot be excluded by law. Our total liability for any order is limited to the amount paid for that order.

6. Contact

For any question, use the contact page on this store — we reply within one working day.